A simple question that I always faced with a simple answer. Who should buy electrical equipment? The customer or the electrician?
My answer has always been the electrician, but that is not always the case. It is very common to enter an electrical supply store and see laypeople buying electrical materials, these laypeople are usually the contractors for the service to be performed. There was a case of me going into the store and listening to a lady talking to the salesperson who wanted another circuit breaker because she thought it was ugly and big (she was talking about a standard NEMA circuit breaker, which the electrician had asked her to buy for the service), it was a circuit breaker for the input meter which, according to the CEMIG concessionaire’s norm, must be the NEMA standard, that is, it didn’t matter if it was beautiful or large, it would have to be taken. The salesperson instructed her to contact the electrician and confirm the model required.
The electrician is the professional in the electrical world who has the power to decide which component to buy according to a pre-established design or calculation, the customer does not have the technical knowledge necessary to change the technical specification of a component.
A big part of the motivation for customers to buy the electrical components themselves is the price. The customer tends to always want the best quality product at the lowest price. But due to lack of experience, technical knowledge and eagerness to save, often the purchase is made only taking into account the economic factor. It is often at this point that the customer neglects quality, and the worst, technical specification.
For the professional in the electrical world, it is advantageous that the material is purchased by him. The best quality materials generally offer less installation time, more comfort in handling, operation and installation, and reduction of rework due to poor dimensioning or wrong material purchase. Logically, the time taken for this purchase must be added to the service budget.
Considering the electrician, it is very important that in order to know how to indicate, dimension and technically choose the components, one must also study the product lines and catalogs of manufacturers, thoroughly understand the technologies used and the installation methods to guarantee the quality of service and the correct choice.
The Partner Portal of Schneider Electric, a major manufacturer of electrical components, is a great tool that aims to bring knowledge to electricians and professionals in the area of electricity in relation to various topics, including getting to know better the products and components used electrical installations. This portal is a source for professional qualification and shows how this company values the safety of users and professionals.
Safety is the main factor that must be taken into account when choosing components. For this item to have the necessary weight it is important that electricians and electricity professionals know the risks of using wrong or badly sized components and that their power to influence the customer regarding this safety is firm and safe. The customer must be reminded that the cheap is sometimes expensive and that one should not risk it.
A good chat between customer and electrician can help a lot to resolve these issues. The client must expose his aesthetic and functional needs, and the electrician must, with his knowledge and experience, indicate to the client the best product line and the best options that can meet aesthetic, functional, and mainly technical issues, this way everyone wins in the safety issue.